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Help center

Customer care

Returns and issue resolution

Custom and blank-product remedies require approved business policy; this page does not create a legal promise.

Business approval required

This preview is operational guidance, not a published commitment.

Preview guidance

Keep the order handoff ID, proof and photos of any issue. Do not return goods until staff supplies an approved path.

Approval gate

Eligibility windows, custom-product exceptions, blank-product condition rules, shipping responsibility and refund timing remain business/legal decisions.